Community != content. I have been fighting with librarian-types over this sort of thing for a while now, and it’s an uphill battle, not in the least because they have all the resources (and cred) afforded to an accepted academic discipline behind them. But make no mistake – understanding this is the beginning of understanding how to successfully do so-called “knowledge management”. [got there via Stewart, whose comments were right on as well]
Michael Boyle's weblog
