: User to User Support in Web Techniques. I’ve just about given up on “official” support for anything I’ll buy now. If I can’t find a good discussion group about a product or family of products, it’s unlikely that I’ll buy it. I learned how much I liked User to User support a long time ago through Apple’s and MacFixIt’s sites. But it really sunk in when I went by IBM’s site to find something out about my work-supplied ThinkPad. Uh, no. It’s practically impossible to find actual information about anything in particular. Specs? Sure. Trying to figure something out? Never.
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